Legal
Privacy Policy
Last updated: June 2026
Your privacy matters to us. This policy describes what personal data Skill Academy collects, why we collect it, and how we handle it — in plain language.
1. Introduction
Skill Academy ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By using our Service, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly to us, such as your name, email address, billing details, and profile information when you register or interact with our Service. We also automatically collect certain information when you use our platform, including log data, device identifiers, IP address, browser type, and usage data such as pages visited, courses started, and time spent on the platform.
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Service; process transactions and send related information; send promotional communications (with your consent); respond to comments and questions; monitor and analyse usage patterns; and detect and prevent fraudulent activity.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving you — subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights, property, or safety of Skill Academy, our users, or others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function correctly.
6. Data Retention
We retain your personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymise your personal information within 30 days, except where retention is required by law.
7. Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data; the right to restrict or object to processing; and the right to data portability. To exercise any of these rights, please contact us at privacy@skillacademy.com.
9. Children's Privacy
Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately and we will take steps to remove such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@skillacademy.com.